This certification exam is designed to support end users running the Windows XP Professional or Home Edition in an organization or in a home. The candidate should have experience of using Windows default applications such as IE, MS Outlook Express and hands out experience of Microsoft Office Applicatios.

Additionally, candidate for MCP Windows XP 70-272 should be able to debug the end user related issues, by telephone, on desktop or remotely. Work experience of Workgroup or Active Directory Domain also appreciated.

Certification Provider: Microsoft
Exam Name: 70-272 - Supporting Users and Troubleshooting Desktop Applications
Language: English

Job Roles for MCP (70-272) certified professionals
Microsoft certified professional certification helps you to get the differetn job roles in IT and networking environments. After getting the MCP status you will be able to get the following job roles:

• In Networking field, you will get job role of System Administration: systems engineer, network / information systems administrator, technical support engineers, systems / network analysts, and technical consultants. The relted certification of MCP are MCSA and MCSE.
• In developing field, after completing the MCP you will be able to hold the job role of Database Administrator, analysts, and developers. Related certifications of MCP in database field are MCDBA, MCTS and MCITP.
• In Help Desk and Customer Support field you will get job role of technical support specialists and PC support specialists. Related certification is MCDST.
• In Web Development field you wil get job role of programmer, software / web / application developer, software engineer,systems analyst, enterprise applications developer and software architect.

How to prepare for the 70-272 exam
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Free-estking.net give you the quality-training preparation guide to pass all the MCP certification exams.Every Microsoft exam preparation guide comes with practice tests that contains the challenging questions. The prepration guide also contains the short tutorials, 70-272 study notes, 70-272 brain dumps, 70-272 pdf, 70-272 questions and answers, 70-272 study guide, 70-272 practice questions, 70-272 reviews and articles.

Credit towards
After you have passed the Microsoft Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System 70-272, you will be awarded Microsoft Certified Professional (MCP) status. This certification will help you to earn credit towards MCDST (Microsoft Certified Desktop Support Technician) certification.